Privacy Policy
Last updated: 30 October 2026
This Privacy Policy explains how Inland Plumbing, Gasfitting & Drainlaying Ltd (“Inland”, “we”, “us”) collects, uses, stores and protects personal information. We handle personal information in accordance with the New Zealand Privacy Act 2020.
Who we are
Inland Plumbing, Gasfitting & Drainlaying Ltd provides plumbing, drainage, gasfitting, vacuum truck and civil services in Greater Auckland. Our NZBN is [ADD NZBN].
Our website is inlandpgd.co.nz.
Information we collect
If you use our contact form, we collect your name, email address, phone number, the service you select and your message. You may include a job or property address, access details or other information relevant to your request. Please do not send sensitive information unless it is needed for us to respond.
If you contact us by phone or email, we collect the details you choose to give us and information about the work you ask us to do. We may also keep project descriptions, locations, dates, photographs and captions for project records or portfolio use.
When you visit the website, hosting and service providers may process technical information such as your IP address, browser and device details, requested pages, referring page and the time of a request in their operational or security logs.
How we collect information
We collect information directly when you submit the contact form, phone or email us, discuss a quote or arrange work. We may receive job-related information from a client, property manager, subcontractor or other person involved in arranging the work. Technical data is generated when your browser connects to the website and its services.
How we use information
We use personal information to:
- respond to enquiries and prepare, discuss or follow up quotes;
- provide and schedule services, communicate about site access and complete the work;
- maintain business, project, safety and compliance records and meet legal obligations;
- protect our website, accounts, staff and customers; and
- understand and improve how our website and services operate.
Security and retention
We use access controls and other reasonable safeguards intended to protect information from loss, misuse and unauthorised access. No online transmission or storage method can be guaranteed completely secure. If a privacy breach is likely to cause serious harm, we will follow the notification requirements in the Privacy Act 2020.
We keep information only for as long as it is needed for the purpose collected, our business records and applicable legal or safety requirements. The enquiry retention period and deletion process need to be confirmed: [CONFIRM ENQUIRY RETENTION PERIOD]. Project records may be retained for as long as they remain relevant to the work, portfolio or legal recordkeeping.
Your rights
Under the Privacy Act 2020, you may ask for access to personal information we hold about you and request correction if it is wrong or incomplete. We may ask you to verify your identity. If we do not make a requested correction, you may ask us to attach a statement of correction where the Act allows.
To make a request, contact us using the details below and tell us what information you are seeking. We will respond within the time required by the Privacy Act.
Complaints
Please contact us first if you have a privacy concern so we can try to resolve it. You can also complain to the Office of the Privacy Commissioner.
Changes to this policy
We may update this policy when our practices or legal obligations change. The latest version and its update date will be published on this page.
Read our Terms for the terms that apply to use of this website.
Contact us
For privacy questions or requests, contact Inland Plumbing, Gasfitting & Drainlaying Ltd:
- Email: admin@inlandpgd.co.nz
- Phone: 0508 INLAND (+64 21 227 8600)
- Address: 80 Point View Drive, East Tamaki Heights, Auckland 2016, New Zealand
Alternatively, use our contact page.